Retirement Homes & Long Term Care

Retirement Homes & Long Term Care – MeritCare
Our services

Retirement Homes & Long Term Care Staffing

MeritCare supplies qualified, compassionate healthcare professionals to retirement homes and long-term care facilities across Central and Southern Ontario — so your residents always receive the care they deserve.

Consistent Care TeamsFewer rotating faces, more familiar ones
Fully Vetted ProfessionalsCredentials, references & competency verified
Central & Southern OntarioLocal expertise you can count on
Fast PlacementsRapid response to urgent staffing needs
What we do

Care that doesn't change faces every shift

Long-term care isn't a single shift — it's an ongoing relationship between staff and residents. At MeritCare, we place healthcare professionals who don't just have the right credentials, but the temperament for long-term, relationship-based care.

We match staff to your facility's culture, not just its job description, so residents see familiar, trusted faces day after day instead of a constant rotation of strangers.

Recurring staff scheduling, so residents see the same caregivers shift after shift
Candidates screened for temperament and patience, not just clinical skill
Staff briefed on each resident's routines, preferences & care plan before their first shift
Dementia & memory-care experience available where your facility needs it
One point of contact for ongoing coordination with families and care teams
Live-in, overnight, and recurring shift options built for long-term stability
Nurse speaking with elderly patient in long-term care facility
Our specializations

Roles we staff in retirement & LTC

From clinical nursing to day-to-day resident assistance, MeritCare places professionals across the full care spectrum — all thoroughly vetted and ready to contribute from day one.

Registered Nurse (RN)

Oversee long-term care plans, manage chronic conditions, and coordinate with families and physicians to keep resident health on track over months and years.

Clinical Lead

Registered Practical Nurse (RPN)

Handle daily medication rounds and treatment routines with the consistency residents depend on, working under RN and physician direction.

Nursing Care

Personal Support Worker (PSW)

Support residents with bathing, dressing, mobility, and daily routines — building the kind of rapport that makes a facility feel like home.

Daily Living

Resident Care Aide (RCA)

Provide companionship and hands-on care focused on dignity and routine, especially for residents in step-down or memory care settings.

Resident Support

Unit Clerk

Keep resident records, family updates, and shift scheduling organized so care teams can focus on residents instead of paperwork.

Administration
How it works

Getting started is simple

From your first call to a confirmed placement, our streamlined process is designed to be fast, transparent, and stress-free for your team.

1

Tell us your needs

Call or contact us with your shift requirements, role type, and any specific skills or certifications needed.

2

We match the right talent

Our recruitment team draws from a pool of pre-screened professionals to find the best fit for your facility.

3

Confirm the placement

You review the candidate profile and confirm — we handle all the logistics, paperwork, and coordination.

4

Care continues

Your resident care runs uninterrupted. We follow up to ensure satisfaction and support any ongoing needs.

Healthcare team in a care home
Why MeritCare

Why Ontario facilities choose us

Rigorous credential verification

Every professional we place has undergone thorough background checks, license verification, and skills assessment before setting foot in your facility.

Rapid response to urgent needs

Short-notice and last-minute shift coverage is our specialty. We maintain an active pool of available staff ready to be deployed when you need them most.

100% satisfaction commitment

If a placement doesn't meet your expectations, we work diligently to make it right — no arguments, no delays. Your trust is everything to us.

Deep LTC sector expertise

We specialize in retirement and long-term care environments — our team understands the unique regulatory, staffing, and resident-care dynamics of your sector.

What our partners say

Trusted by care facilities across Ontario

Hear from the directors, DOCs, and administrators who rely on MeritCare every day.

★★★★★

"MeritCare has been an absolute lifesaver for our home. Their RPNs and PSWs show up prepared, professional, and genuinely caring. We've stopped worrying about short-notice gaps."

LM
Linda Morrison
Director of Care, Sunrise Retirement Home
★★★★★

"The team at MeritCare genuinely understands the LTC environment. The staff they send are already familiar with the dynamics of long-term care — that makes such a difference to our residents."

RK
Raj Kapoor
Administrator, Evergreen LTC Facility
★★★★★

"We've worked with several agencies and nothing comes close to MeritCare's responsiveness. A 6 AM call gets a placement confirmed within the hour. That's the reliability we need."

JF
Janet Forsythe
HR Director, Harmony Care Centre
Common questions

Frequently asked questions

Have a question not answered below? Our team is happy to help.

Contact us
Can the same caregiver be scheduled for recurring shifts?
Yes — continuity matters in long-term care. Wherever possible, we schedule the same staff on a recurring basis so your residents build familiarity and trust with the people caring for them.
Do your staff have dementia or memory-care experience?
Many of our PSWs and RCAs have direct experience with dementia and memory-care residents, and we screen specifically for that background when matching staff to facilities with specialized units.
How do you match staff to our facility's culture, not just the role?
Beyond credentials, we look at temperament, communication style, and experience with relationship-based care so the professional we place actually fits how your home operates day to day.
What if a placed staff member doesn't meet our expectations?
Our 100% Satisfaction Commitment means we will work diligently to resolve any concern and find you a replacement at no additional hassle. Your satisfaction is non-negotiable to us.
Which areas of Ontario do you serve?
We currently serve retirement homes and LTC facilities across Central and Southern Ontario, with a strong presence in the Greater Toronto Area, Mississauga, Brampton, and surrounding regions.

Let's Find Your Next Caregiver

Reach out today and discover how MeritCare can take the stress out of healthcare staffing — so you can focus entirely on your residents.